I have come to realise that there’s no point in engaging someone who’s very angry and pissed. It’s never going to end well for me because he or she isn’t in the right frame of mind and they can say horrible things to you. It’s best to avoid and ignore them till they calm down.
If I’m not the one who provoked the person, I don’t see any reason why I would be bothered about them. Let them be angry and when they say are tired, we can talk. But if I’m the one who got them angry, I will try to understand them and apologise.
If it’s possible for me to find out what’s making them angry, that’s how it’s going to possible for me to fix their problem. It’s going to be very difficult to make one happy when you don’t know what’s making them angry. Although, I think giving people money makes them happy.